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Thomas Ogoro Ombati · Study

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Thomas Ogoro Ombati

3 works· latest 2025· 1 institutionscluster: provisionalORCID 0000-0002-7980-345X

h-index3

i103

Citations83

Works here3

10

13

25

Most cited in this library

Resource-based view theory and its applications in supply chain management: A systematic literature review2025 · 31 citations
Service quality and customer satisfaction at Kenya Airways Ltd2013 · 28 citations
Technology and service quality in the banking industry2010 · 24 citations

Works

3 shown

Resource-based view theory and its applications in supply chain management: A systematic literature review

Management Science Letters·2025·4 authors·review·Open access

31citations

Service quality and customer satisfaction at Kenya Airways Ltd

Journals & Books Hosting (International Knowledge Sharing Platform)·2013·5 authors·Open access

28citations

Technology and service quality in the banking industry

·2010·4 authors

24citations