SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Ellen Altman · Study

Home/Author

Ellen Altman

12 works· latest 2010· 1 institutionscluster: provisional

h-index6

i105

Citations635

Works here12

67

71

73

76

94

95

96

97

99

10

Most cited in this library

Assessing service quality : satisfying the expectations of library customers2010 · 162 citations
Silicon snake oil: Second thoughts on the information highway1995 · 149 citations
Service quality and customer satisfaction: An assessment and future directions1999 · 130 citations
Service quality in academic libraries1996 · 107 citations
Performance measures for public libraries1973 · 70 citations

Works

12 shown

Assessing service quality : satisfying the expectations of library customers

·2010·2 authors

162citations

The JAL guide to the professional literature

The Journal of Academic Librarianship·1999·2 authors·editorial

1citations

Service quality and customer satisfaction: An assessment and future directions

The Journal of Academic Librarianship·1999·3 authors

130citations

The JAL guide to the professional literature

The Journal of Academic Librarianship·1997·2 authors

2citations

The Relationship between Community Lifestyles and Circulation Patterns in Public Libraries.

Public libraries·1997·1 author

3citations

Service quality in academic libraries

·1996·2 authors·book

107citations

Silicon snake oil: Second thoughts on the information highway

The Journal of Academic Librarianship·1995·1 author

149citations

Local Public Library Funding in the 1980s.

Public libraries·1994·2 authors

1citations

A Data Gathering and Instructional Manual for Performance Measures in Public Libraries.

·1976·1 author

8citations

Performance measures for public libraries

·1973·3 authors·book

70citations

Independent Study and Interlibrary Loan in Secondary School Libraries.

·1971·1 author

2citations

The Ohio Library Association and the Ohio Library Trustees Association; a Survey.

·1967·1 author

0citations