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Chieko Minami · Study
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Author
Chieko Minami
8 works
· latest 2022
· 1 institutions
cluster: provisional
ORCID 0000-0002-9682-3823
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Citations
287
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Most cited in this library
The CRM process in retail and service sector firms in Japan: Loyalty development and financial return
2007 · 74 citations
Social influence on innovation resistance in internet banking services
2018 · 69 citations
The Effect of Cross-Channel Integration on Cost Efficiency
2019 · 46 citations
Service Quality and Customer Satisfaction
2012 · 40 citations
Managing with Style? Micro-Evidence on the Allocation of Managerial Attention
2020 · 17 citations
Works
8 shown
Coordination and Organization Design: Theory and Micro-Evidence
American Economic Journal Microeconomics
·
2022
·
3 authors
13
citations
Managing with Style? Micro-Evidence on the Allocation of Managerial Attention
Management Science
·
2020
·
4 authors
·
Open access
17
citations
The Effect of Cross-Channel Integration on Cost Efficiency
Journal of Interactive Marketing
·
2019
·
2 authors
46
citations
Coordination and Organization Design: Theory and Micro-Evidence.
SSRN Electronic Journal
·
2019
·
3 authors
·
preprint
·
Open access
13
citations
Social influence on innovation resistance in internet banking services
Journal of Retailing and Consumer Services
·
2018
·
3 authors
·
Open access
69
citations
A study of the authenticity of traditional cultural products: focus on Korean, Chinese, and Japanese consumers
Journal of Global Scholars of Marketing Science
·
2017
·
4 authors
15
citations
Service Quality and Customer Satisfaction
International Journal of Marketing & Distribution
·
2012
·
1 author
·
Open access
40
citations
The CRM process in retail and service sector firms in Japan: Loyalty development and financial return
Journal of Retailing and Consumer Services
·
2007
·
2 authors
74
citations