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Georgia Yfantidou · Study
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Author
Georgia Yfantidou
5 works
· latest 2024
· 1 institutions
cluster: provisional
ORCID 0000-0003-3681-667X
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Citations
293
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Most cited in this library
The impact of the Covid-19 pandemic on customer experience design: The hotel managers’ perspective
2021 · 186 citations
Customer experience management strategies in upscale restaurants: Lessons from the Covid-19 pandemic
2022 · 56 citations
Designing a memorable in-store customer shopping experience: practical evidence from sports equipment retailers
2021 · 35 citations
Hotel Innovation and the Creation of Competitive Advantage
2019 · 16 citations
Innovation in Process of Human Resources Training in Hotel Sport and Recreation Services
2024 · 0 citations
Works
5 shown
Innovation in Process of Human Resources Training in Hotel Sport and Recreation Services
Elsevier eBooks
·
2024
·
4 authors
·
other
0
citations
Customer experience management strategies in upscale restaurants: Lessons from the Covid-19 pandemic
International Journal of Hospitality Management
·
2022
·
4 authors
56
citations
Designing a memorable in-store customer shopping experience: practical evidence from sports equipment retailers
International Journal of Retail & Distribution Management
·
2021
·
2 authors
·
Open access
35
citations
The impact of the Covid-19 pandemic on customer experience design: The hotel managers’ perspective
International Journal of Hospitality Management
·
2021
·
3 authors
·
Open access
186
citations
Hotel Innovation and the Creation of Competitive Advantage
Springer proceedings in business and economics
·
2019
·
4 authors
·
chapter
16
citations