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Arie Kil · Study

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Arie Kil

1 works· latest 2023cluster: provisional

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Customer Orientation, CRM Organization, and Hotel Financial Performance: The Mediating Role of Customer Satisfaction2023 · 13 citations

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Customer Orientation, CRM Organization, and Hotel Financial Performance: The Mediating Role of Customer Satisfaction

Advances in hospitality and leisure·2023·4 authors·chapter

13citations