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Raquel Gómez López · Study

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Raquel Gómez López

10 works· latest 2021· 1 institutionscluster: provisionalORCID 0000-0002-2423-9011

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Citations568

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Most cited in this library

Customer responses to environmentally certified hotels: the moderating effect of environmental consciousness on the formation of behavioral intentions2017 · 229 citations
Corporate images and customer behavioral intentions in an environmentally certified context: Promoting environmental sustainability in the hospitality industry2019 · 81 citations
Factors Encouraging Innovation in Spanish Hospitality Firms2011 · 77 citations
Motivations for implementing TQM through the EFQM model in Spain: an empirical investigation2015 · 41 citations
The role of environmental CSR practices on the formation of behavioral intentions in a certified hotel context2019 · 36 citations

Works

10 shown

Quality-Certified Hotels: The Role of Certification Bodies on the Formation of Customer Behavioral Intentions

Sustainability·2021·4 authors·Open access

9citations

Barriers to effectively implementing continuous improvement in Spanish firms

Total Quality Management & Business Excellence·2019·3 authors·Open access

17citations

Corporate images and customer behavioral intentions in an environmentally certified context: Promoting environmental sustainability in the hospitality industry

Corporate Social Responsibility and Environmental Management·2019·2 authors·Open access

81citations

The role of environmental CSR practices on the formation of behavioral intentions in a certified hotel context

Spanish Journal of Marketing - ESIC·2019·2 authors·Open access

36citations

Continuous improvement enablers: Defining a new construct

Journal of Industrial Engineering and Management·2019·3 authors·Open access

19citations

Customer responses to environmentally certified hotels: the moderating effect of environmental consciousness on the formation of behavioral intentions

Journal of Sustainable Tourism·2017·3 authors

229citations

Determinants of innovation decision in small and medium-sized family enterprises

Journal of Small Business and Enterprise Development·2016·3 authors

29citations

Implementation barriers of the EFQM excellence model within the Spanish private firms

Total Quality Management & Business Excellence·2015·3 authors

30citations

Motivations for implementing TQM through the EFQM model in Spain: an empirical investigation

Total Quality Management & Business Excellence·2015·3 authors

41citations

Factors Encouraging Innovation in Spanish Hospitality Firms

Cornell Hospitality Quarterly·2011·3 authors

77citations