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Kamilia Bahia · Study

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Kamilia Bahia

2 works· latest 2000· 1 institutionscluster: provisionalORCID 0000-0003-3242-6455

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Most cited in this library

A reliable and valid measurement scale for the perceived service quality of banks2000 · 469 citations
Reconciliating Literature About Client Satisfaction and Perceived Services Quality2000 · 43 citations

Works

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Reconciliating Literature About Client Satisfaction and Perceived Services Quality

Journal of Professional Services Marketing·2000·3 authors

43citations

A reliable and valid measurement scale for the perceived service quality of banks

International Journal of Bank Marketing·2000·2 authors

469citations