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Maraj Rahman Sofi · Study

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Maraj Rahman Sofi

3 works· latest 2024· 2 institutionscluster: provisionalORCID 0000-0001-9207-8232

h-index3

i103

Citations128

Works here3

18

20

24

Most cited in this library

The effect of customer relationship management (CRM) dimensions on hotel customer’s satisfaction in Kashmir2020 · 90 citations
Customer Relationship Management as Tool to Enhance Competitive Effectiveness: Model Revisited2018 · 20 citations
Creating exceptional guest experiences: the role of engagement and relationship building in hospitality2024 · 18 citations

Works

3 shown

Creating exceptional guest experiences: the role of engagement and relationship building in hospitality

Journal of Hospitality and Tourism Insights·2024·5 authors

18citations

The effect of customer relationship management (CRM) dimensions on hotel customer’s satisfaction in Kashmir

International Journal of Tourism Cities·2020·4 authors

90citations

Customer Relationship Management as Tool to Enhance Competitive Effectiveness: Model Revisited

FIIB Business Review·2018·2 authors

20citations