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Sahid Susilo Nugroho · Study
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Author
Sahid Susilo Nugroho
5 works
· latest 2024
· 1 institutions
cluster: provisional
ORCID 0000-0002-7090-8570
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Citations
134
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Most cited in this library
The Antecedents of online customer satisfaction and customer loyalty
2013 · 53 citations
Is technology truly improving the customer experience? Analysing the intention to use open banking in Indonesia
2023 · 46 citations
Trust-building mechanism for promoting mobile payments' continued use by small businesses in a developing country: tackling the perceived risk issue
2023 · 14 citations
The Role of Trust on the Continuance Usage Intention of Indonesian Mobile Payment Application
2024 · 12 citations
REVIEW OF CUSTOMER EXPERIENCE, PERCEIVED EFFECTIVENESS OF E-COMMERCE INSTITUTIONAL MECHANISMS, AND REPURCHASE INTENTION FROM THE PERSPECTIVE OF EXPECTATION-CONFIRMATION THEORY
2022 · 9 citations
Works
5 shown
The Role of Trust on the Continuance Usage Intention of Indonesian Mobile Payment Application
Gadjah Mada International Journal of Business
·
2024
·
2 authors
·
Open access
12
citations
Trust-building mechanism for promoting mobile payments' continued use by small businesses in a developing country: tackling the perceived risk issue
Journal of Financial Services Marketing
·
2023
·
2 authors
14
citations
Is technology truly improving the customer experience? Analysing the intention to use open banking in Indonesia
International Journal of Bank Marketing
·
2023
·
4 authors
46
citations
REVIEW OF CUSTOMER EXPERIENCE, PERCEIVED EFFECTIVENESS OF E-COMMERCE INSTITUTIONAL MECHANISMS, AND REPURCHASE INTENTION FROM THE PERSPECTIVE OF EXPECTATION-CONFIRMATION THEORY
Jurnal Aplikasi Manajemen
·
2022
·
4 authors
·
Open access
9
citations
The Antecedents of online customer satisfaction and customer loyalty
Griffith Research Online
·
2013
·
2 authors
53
citations