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Lau Pei Mey · Study

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Lau Pei Mey

2 works· latest 2010· 1 institutionscluster: provisional

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i102

Citations139

Works here2

06

10

Most cited in this library

Measuring Service Quality and Customer Satisfaction of the Hotels in Malaysia: Malaysian, Asian and Non-Asian Hotel Guests2006 · 107 citations
SERVICE QUALITY, VISITOR SATISFACTION AND BEHAVIOURAL INTENTIONS: PILOT STUDY AT A MUSEUM IN MALAYSIA2010 · 32 citations

Works

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SERVICE QUALITY, VISITOR SATISFACTION AND BEHAVIOURAL INTENTIONS: PILOT STUDY AT A MUSEUM IN MALAYSIA

·2010·2 authors

32citations

Measuring Service Quality and Customer Satisfaction of the Hotels in Malaysia: Malaysian, Asian and Non-Asian Hotel Guests

Journal of Hospitality and Tourism Management·2006·3 authors

107citations