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Anthony Freeman Mensah · Study

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Anthony Freeman Mensah

4 works· latest 2014· 1 institutionscluster: provisional

h-index4

i104

Citations89

Works here4

12

13

14

Most cited in this library

Effect of Mobile Number Portability Adoption on Consumer Switching Intention2014 · 32 citations
Exploring Customer Dissatisfaction/Satisfaction and Complaining Responses among Bank Customers in Ghana2014 · 21 citations
Motivation for Customer Complaining and Non-Complaining Behaviour Towards Mobile Telecommunication Services2012 · 19 citations
Examining the Relationships among Antecedents of Guest's Behavioural Intentions in Ghana's Hospitality Industry: A Structural Equation Modelling Approach2013 · 17 citations

Works

4 shown

Effect of Mobile Number Portability Adoption on Consumer Switching Intention

International Journal of Marketing Studies·2014·3 authors·Open access

32citations

Exploring Customer Dissatisfaction/Satisfaction and Complaining Responses among Bank Customers in Ghana

International Journal of Marketing Studies·2014·2 authors·Open access

21citations

Examining the Relationships among Antecedents of Guest's Behavioural Intentions in Ghana's Hospitality Industry: A Structural Equation Modelling Approach

Asian Journal of Business Management·2013·2 authors·Open access

17citations

Motivation for Customer Complaining and Non-Complaining Behaviour Towards Mobile Telecommunication Services

·2012·2 authors

19citations