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Chi-Ying Huang · Study
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Chi-Ying Huang
1 works
· latest 2013
· 1 institutions
cluster: provisional
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Analysing complaint intentions in online shopping: the antecedents of justice and technology use and the mediator of customer satisfaction
2013 · 43 citations
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Analysing complaint intentions in online shopping: the antecedents of justice and technology use and the mediator of customer satisfaction
Behaviour and Information Technology
·
2013
·
2 authors
43
citations