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Suchat Lainamngern · Study
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Suchat Lainamngern
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How customer relationship management, perceived risk, perceived service quality, and passenger trust affect a full-service airline’s passenger satisfaction
2019 · 14 citations
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How customer relationship management, perceived risk, perceived service quality, and passenger trust affect a full-service airline’s passenger satisfaction
Journal of Business & Retail Management Research
·
2019
·
2 authors
·
Open access
14
citations