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Ilham Sentosa · Study

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Ilham Sentosa

2 works· latest 2011· 1 institutionscluster: provisional

h-index2

i101

Citations58

Works here2

08

11

Most cited in this library

The Influence of Customer Knowledge on CRM Performance of Malaysian ICT Companies: A Structural Equation Modeling Approach2011 · 54 citations
The mediating effect of good governance on the relationship between managerial roles and personal development: A structural equation modeling (SEM) approach2008 · 4 citations

Works

2 shown

The Influence of Customer Knowledge on CRM Performance of Malaysian ICT Companies: A Structural Equation Modeling Approach

International Journal of Business and Management·2011·4 authors·Open access

54citations

The mediating effect of good governance on the relationship between managerial roles and personal development: A structural equation modeling (SEM) approach

·2008·2 authors

4citations