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Hsien‐Tang Ko · Study

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Hsien‐Tang Ko

5 works· latest 2012· 2 institutionscluster: provisional

h-index5

i104

Citations150

Works here5

10

11

12

Most cited in this library

Measuring innovation competencies for integrated services in the communications industry2010 · 58 citations
Integrating Kano model with strategic experiential modules in developing ICT‐enabled services2012 · 49 citations
Comparative analysis of experience-oriented customer needs and manufacturer supplies based on the Kano model2012 · 21 citations
Comparative analysis of experience-oriented customer needs based on the Kano model: an empirical study2011 · 13 citations
An empirical investigation of the consumer demand for digital television application services2011 · 9 citations

Works

5 shown

Comparative analysis of experience-oriented customer needs and manufacturer supplies based on the Kano model

Total Quality Management & Business Excellence·2012·2 authors

21citations

Integrating Kano model with strategic experiential modules in developing ICT‐enabled services

Management Decision·2012·2 authors

49citations

An empirical investigation of the consumer demand for digital television application services

Behaviour and Information Technology·2011·3 authors

9citations

Comparative analysis of experience-oriented customer needs based on the Kano model: an empirical study

Service Industries Journal·2011·3 authors

13citations

Measuring innovation competencies for integrated services in the communications industry

Journal of service management·2010·2 authors

58citations