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Rafida S. Wijayanti · Study

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Rafida S. Wijayanti

1 works· latest 2017· 1 institutionscluster: provisional

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Citations18

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Combining the eTransQual scale and importance-performance analysis to assess service quality of online shopping2017 · 18 citations

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Combining the eTransQual scale and importance-performance analysis to assess service quality of online shopping

IEEE International Conference on Industrial Engineering and Applications (ICIEA)·2017·6 authors·other

18citations