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Ching‐Chow Yang · Study
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Ching‐Chow Yang
34 works
· latest 2022
· 1 institutions
cluster: provisional
Works
34 shown
The Development of the New Process of Design for Six Sigma (DFSS) and Its Application
Sustainability
·
2022
·
5 authors
·
Open access
21
citations
The effectiveness analysis of the practices in five quality management stages for SMEs
Total Quality Management & Business Excellence
·
2018
·
1 author
35
citations
The integrated model of core competence and core capability
Total Quality Management & Business Excellence
·
2013
·
1 author
55
citations
An analytical methodology for identifying the latent needs of customers
Total Quality Management & Business Excellence
·
2013
·
1 author
14
citations
Supply Chain Performance Based on the Lean-Agile Operations and Supplier-Firm Partnership: An Empirical Study on the Garment Industry in Indonesia
Journal of Small Business Management
·
2013
·
3 authors
63
citations
An Integrated Model of the Toyota Production System with Total Quality Management and People Factors
Human Factors and Ergonomics in Manufacturing & Service Industries
·
2012
·
2 authors
34
citations
The implementation of technical practices and human factors of the toyota production system in different industries
Human Factors and Ergonomics in Manufacturing & Service Industries
·
2011
·
3 authors
36
citations
Exploration strategies and key activities for the system of environmental management
Total Quality Management & Business Excellence
·
2011
·
3 authors
27
citations
An integrated model of value creation based on the refined Kano's model and the blue ocean strategy
Total Quality Management & Business Excellence
·
2011
·
2 authors
59
citations
Identification of customer delight for quality attributes and its applications
Total Quality Management & Business Excellence
·
2011
·
1 author
50
citations
Using integrated quality assessment for hotel service quality
Quality & Quantity
·
2009
·
3 authors
84
citations
Strategic-Pricing Policy Based on Analysis of Service Attributes
Cornell Hospitality Quarterly
·
2009
·
4 authors
31
citations
An integrated implementation model of strategic planning, BSC and Hoshin management
Total Quality Management & Business Excellence
·
2009
·
2 authors
26
citations
Performance improvement in new product development with effective tools and techniques adoption for high-tech industries
Quality & Quantity
·
2008
·
3 authors
110
citations
Improving the definition and quantification of quality costs
Total Quality Management & Business Excellence
·
2008
·
1 author
102
citations
A Systems Approach to Service Development in a Concurrent Engineering Environment
Service Industries Journal
·
2007
·
1 author
30
citations
Service quality and ERP implementation: A conceptual and empirical study of semiconductor-related industries in Taiwan
Computers in Industry
·
2007
·
3 authors
44
citations
Service quality attributes determine improvement priority
The TQM Journal
·
2007
·
4 authors
41
citations
Performance evaluation for introducing statistical process control to the liquid crystal display industry
International Journal of Production Economics
·
2007
·
4 authors
24
citations
A DFX and concurrent engineering model for the establishment of a new department in a university
International Journal of Production Economics
·
2006
·
3 authors
22
citations
Supplier selection using combined analytical hierarchy process and grey relational analysis
Journal of Manufacturing Technology Management
·
2006
·
2 authors
200
citations
The development of an employee satisfaction model for higher education
The TQM Journal
·
2006
·
4 authors
263
citations
The impact of human resource management practices on the implementation of total quality management
The TQM Journal
·
2006
·
1 author
198
citations
The application of balanced scorecard in the performance evaluation of higher education
The TQM Journal
·
2006
·
3 authors
171
citations
A study on applying FMEA to improving ERP introduction
International Journal of Quality & Reliability Management
·
2006
·
4 authors
37
citations
The refined Kano's model and its application
Total Quality Management & Business Excellence
·
2005
·
1 author
302
citations
A study of implementing Balanced Scorecard (BSC) in non-profit organizations: A case study of private hospital
Human Systems Management
·
2005
·
3 authors
34
citations
Applications of Web-QFD and E-Delphi method in the higher education system
Human Systems Management
·
2004
·
2 authors
16
citations
Customer‐focused rating system of supplier quality performance
Journal of Manufacturing Technology Management
·
2004
·
3 authors
24
citations
KEY QUALITY PERFORMANCE EVALUATION USING FUZZY AHP
Journal of the Chinese Institute of Industrial Engineers
·
2004
·
2 authors
132
citations
An integrated model of TQM and GE-Six-Sigma
International Journal of Six Sigma and Competitive Advantage
·
2004
·
1 author
94
citations
Improvement actions based on the customers' satisfaction survey
Total Quality Management & Business Excellence
·
2003
·
1 author
101
citations
Establishment and applications of the integrated model of service quality measurement
Managing Service Quality
·
2003
·
1 author
116
citations
Cost-Effectiveness Based Performance Evaluation for Suppliers and Operations
Quality Management Journal
·
2002
·
2 authors
28
citations