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Sergey Dudin · Study
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Author
Sergey Dudin
16 works
· latest 2020
· 2 institutions
cluster: provisional
ORCID 0000-0002-9439-8755
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Citations
430
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Most cited in this library
Queueing system MAP|PH|N|N+R with impatient heterogeneous customers as a model of call center
2012 · 55 citations
Retrial multi-server queuing system with PHF service time distribution as a model of a channel with unreliable transmission of information
2018 · 54 citations
Retrial queuing system with Markovian arrival flow and phase-type service time distribution
2013 · 39 citations
Analysis of a retrial queue with group service of impatient customers
2019 · 34 citations
Effective algorithm for computation of the stationary distribution of multi-dimensional level-dependent Markov chains with upper block-Hessenberg structure of the generator
2019 · 27 citations
Works
16 shown
A Priority Queue with Many Customer Types, Correlated Arrivals and Changing Priorities
Mathematics
·
2020
·
5 authors
·
Open access
19
citations
Effective algorithm for computation of the stationary distribution of multi-dimensional level-dependent Markov chains with upper block-Hessenberg structure of the generator
Journal of Computational and Applied Mathematics
·
2019
·
4 authors
·
Open access
27
citations
Analysis of a retrial queue with group service of impatient customers
Journal of Ambient Intelligence and Humanized Computing
·
2019
·
4 authors
34
citations
Retrial multi-server queuing system with PHF service time distribution as a model of a channel with unreliable transmission of information
Applied Mathematical Modelling
·
2018
·
2 authors
·
Open access
54
citations
Analysis of a semi-open queueing network with Markovian arrival process
Performance Evaluation
·
2018
·
4 authors
19
citations
Hysteresis control by the number of active servers in queueing system MMAP/PH/N with priority service
Performance Evaluation
·
2016
·
4 authors
19
citations
Analysis of an MMAP/PH1, PH2/N/∞ queueing system operating in a random environment
International Journal of Applied Mathematics and Computer Science
·
2014
·
4 authors
·
Open access
21
citations
Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option
Annals of Operations Research
·
2014
·
4 authors
18
citations
Tandem queueing system with infinite and finite intermediate buffers and generalized phase-type service time distribution
European Journal of Operational Research
·
2013
·
4 authors
27
citations
Retrial queuing system with Markovian arrival flow and phase-type service time distribution
Computers & Industrial Engineering
·
2013
·
3 authors
39
citations
Tandem queueing system with impatient customers as a model of call center with Interactive Voice Response
Performance Evaluation
·
2013
·
4 authors
21
citations
MMAP|M|N queueing system with impatient heterogeneous customers as a model of a contact center
Computers & Operations Research
·
2013
·
3 authors
18
citations
Queueing system MAP|PH|N|N+R with impatient heterogeneous customers as a model of call center
Applied Mathematical Modelling
·
2012
·
4 authors
·
Open access
55
citations
Call center operation model as a MAP/PH/N/R−N system with impatient customers
Problems of Information Transmission
·
2011
·
2 authors
18
citations
Priority tandem queueing model with admission control
Computers & Industrial Engineering
·
2011
·
2 authors
21
citations
The queue with flows of customers as a model for traffic control in telecommunication networks
Performance Evaluation
·
2009
·
3 authors
20
citations