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Vera Blažević · Study
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Author
Vera Blažević
16 works
· latest 2023
· 3 institutions
cluster: provisional
ORCID 0000-0001-8144-4663
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16
Citations
2,552
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Most cited in this library
The Value of Customer Cocreated Knowledge during the Innovation Process
2013 · 375 citations
Generating Sales While Providing Service: A Study of Customer Service Representatives' Ambidextrous Behavior
2011 · 313 citations
Managing innovation through customer coproduced knowledge in electronic services: An exploratory study
2007 · 286 citations
Leveraging value in multi-stakeholder innovation networks: A process framework for value co-creation and capture
2016 · 246 citations
Communal Service Delivery
2009 · 240 citations
Works
16 shown
Managing digitization of industrial incumbents through innovation-oriented leadership
Industrial Marketing Management
·
2023
·
2 authors
·
Open access
30
citations
A service design perspective on the stakeholder engagement journey during B2B innovation: Challenges and future research agenda
Industrial Marketing Management
·
2021
·
2 authors
73
citations
Hybrid Orchestration in Multi-stakeholder Innovation Networks: Practices of mobilizing multiple, diverse stakeholders across organizational boundaries
Organization Studies
·
2019
·
3 authors
·
Open access
211
citations
Dark Side or Bright Light: Destructive and Constructive Deviant Content in Consumer Ideation Contests
Journal of Product Innovation Management
·
2017
·
3 authors
·
Open access
82
citations
Leveraging value in multi-stakeholder innovation networks: A process framework for value co-creation and capture
Industrial Marketing Management
·
2016
·
3 authors
246
citations
Logistics innovation development: a micro-level perspective
International Journal of Physical Distribution & Logistics Management
·
2015
·
3 authors
41
citations
The Value of Customer Cocreated Knowledge during the Innovation Process
Journal of Product Innovation Management
·
2013
·
3 authors
·
Open access
375
citations
Beyond traditional word‐of‐mouth
Journal of service management
·
2013
·
8 authors
·
Open access
164
citations
Generating Sales While Providing Service: A Study of Customer Service Representatives' Ambidextrous Behavior
Journal of Marketing
·
2011
·
3 authors
·
Open access
313
citations
Cross-Cultural Differences in the Effect of Received Word-of-Mouth Referral in Relational Service Exchange
Journal of International Marketing
·
2010
·
9 authors
111
citations
Drivers of Trust in Relational Service Exchange: Understanding the Importance of Cross-Cultural Differences
Journal of Service Research
·
2010
·
9 authors
83
citations
Communal Service Delivery
Journal of Service Research
·
2009
·
4 authors
·
Open access
240
citations
Communal Service Delivery: How Customers Benefit from Participation in Firm-Hosted Virtual P3 Communities
SSRN Electronic Journal
·
2009
·
4 authors
·
preprint
·
Open access
44
citations
Managing innovation through customer coproduced knowledge in electronic services: An exploratory study
Journal of the Academy of Marketing Science
·
2007
·
2 authors
·
Open access
286
citations
Antecedents of project learning and time‐to‐market during new mobile service development
International Journal of Service Industry Management
·
2003
·
3 authors
·
Open access
55
citations
Learning during the new financial service innovation process
Journal of Business Research
·
2002
·
2 authors
·
Open access
198
citations