SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Claes Högström · Study

Home/Author

Claes Högström

6 works· latest 2016· 1 institutionscluster: provisional

h-index6

i106

Citations247

Works here6

10

11

12

14

16

Most cited in this library

How to create attractive and unique customer experiences2010 · 89 citations
Developing service research – paving the way to transdisciplinary research2016 · 61 citations
Strategic brand management: Archetypes for managing brands through paradoxes2014 · 39 citations
The theory of attractive quality and experience offerings2011 · 30 citations
Relevant and Preferred Public Service: A study of user experiences and value creation in public transit2014 · 16 citations

Works

6 shown

Developing service research – paving the way to transdisciplinary research

Journal of service management·2016·7 authors

61citations

Relevant and Preferred Public Service: A study of user experiences and value creation in public transit

Public Management Review·2014·3 authors

16citations

Strategic brand management: Archetypes for managing brands through paradoxes

Journal of Business Research·2014·3 authors·Open access

39citations

The enactment of socially embedded service systems: Fear and resourcing in the London Borough of Sutton

European Management Journal·2012·2 authors·Open access

12citations

The theory of attractive quality and experience offerings

The TQM Journal·2011·1 author

30citations

How to create attractive and unique customer experiences

Marketing Intelligence & Planning·2010·3 authors

89citations