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Susan Spence · Study
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Susan Spence
2 works
· latest 2012
· 1 institutions
cluster: provisional
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Most cited in this library
IT Support Conversation Manager: A Conversation-Centered Approach and Tool for Managing Best Practice IT Processes
2010 · 18 citations
Adaptive Case Management in the Social Enterprise
2012 · 17 citations
Works
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Adaptive Case Management in the Social Enterprise
Lecture notes in computer science
·
2012
·
4 authors
·
other
·
Open access
17
citations
IT Support Conversation Manager: A Conversation-Centered Approach and Tool for Managing Best Practice IT Processes
IEEE International Enterprise Distributed Object Computing Conference (EDOC)
·
2010
·
5 authors
·
other
18
citations