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Pin-Ru Liao · Study
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Pin-Ru Liao
1 works
· latest 2018
· 1 institutions
cluster: provisional
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What do customers expect of travel agent–customer interactions? Measuring and improving customer experience in interactions with travel agents
2018 · 17 citations
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What do customers expect of travel agent–customer interactions? Measuring and improving customer experience in interactions with travel agents
Journal of Travel & Tourism Marketing
·
2018
·
3 authors
17
citations