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Henri Karppinen · Study

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Henri Karppinen

4 works· latest 2016· 2 institutionscluster: provisionalORCID 0009-0002-7314-7946

h-index4

i102

Citations58

Works here4

12

14

16

Most cited in this library

Knowledge management practices in healthcare services2012 · 31 citations
Revealing customer dominant logic in healthcare services2016 · 13 citations
Reframing the relationship between service design and operations: a service engineering approach2014 · 8 citations
Identifying product and process configuration requirements in a decentralised service delivery system2014 · 6 citations

Works

4 shown

Revealing customer dominant logic in healthcare services

International Journal of Services and Operations Management·2016·4 authors

13citations

Reframing the relationship between service design and operations: a service engineering approach

LUTPub (LUT University)·2014·1 author·thesis·Open access

8citations

Identifying product and process configuration requirements in a decentralised service delivery system

International Journal of Services and Operations Management·2014·3 authors

6citations

Knowledge management practices in healthcare services

Measuring Business Excellence·2012·4 authors

31citations