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Adrian Heng Tsai Tan · Study

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Adrian Heng Tsai Tan

4 works· latest 2022· 4 institutionscluster: provisionalORCID 0000-0002-2985-2130

h-index4

i104

Citations167

Works here4

16

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22

Most cited in this library

A systematic review of quality of student experience in higher education2016 · 60 citations
Team familiarity—Boon for routines, bane for innovation? A review and future research agenda2022 · 43 citations
The nexus between sustainable practices in hotels and future Gen Y hospitality students’ career path decisions2017 · 35 citations
The Role of Empathy in the Service Experience2019 · 29 citations

Works

4 shown

Team familiarity—Boon for routines, bane for innovation? A review and future research agenda

Human Resource Management Review·2022·5 authors·Open access

43citations

The Role of Empathy in the Service Experience

Journal of Service Theory and Practice·2019·3 authors·Open access

29citations

The nexus between sustainable practices in hotels and future Gen Y hospitality students’ career path decisions

Journal of Teaching in Travel & Tourism·2017·3 authors·Open access

35citations

A systematic review of quality of student experience in higher education

International Journal of Quality and Service Sciences·2016·3 authors·review·Open access

60citations