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Harvey Mackay · Study

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Harvey Mackay

2 works· latest 1996cluster: provisional

h-index1

i101

Citations45

Works here2

93

96

Most cited in this library

Raving Fans: A Revolutionary Approach To Customer Service1993 · 45 citations
Make Employees Feel Special1996 · 0 citations

Works

2 shown

Make Employees Feel Special

Journal of Management in Engineering·1996·1 author

0citations

Raving Fans: A Revolutionary Approach To Customer Service

·1993·3 authors·book

45citations