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Andrew Hiles · Study

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Andrew Hiles

3 works· latest 2001· 1 institutionscluster: provisional

h-index3

i103

Citations253

Works here3

93

94

01

Most cited in this library

The Definitive Handbook of Business Continuity Management2001 · 124 citations
Service Level Agreements1994 · 108 citations
Service Level Agreements: Measuring Cost and Quality in Service Relationships1993 · 21 citations

Works

3 shown

The Definitive Handbook of Business Continuity Management

·2001·1 author

124citations

Service Level Agreements

The TQM Journal·1994·1 author

108citations

Service Level Agreements: Measuring Cost and Quality in Service Relationships

·1993·1 author

21citations