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Razlan Adli Zain · Study

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Razlan Adli Zain

6 works· latest 2026· 2 institutionscluster: provisionalORCID 0000-0002-2498-8848

h-index4

i104

Citations230

Works here6

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26

Most cited in this library

A Study of Brand Image towards Customer's Satisfaction in the Malaysian Hotel Industry2016 · 130 citations
The Influence of Psychological Empowerment on Overall Job Satisfaction of Front Office Receptionists2009 · 42 citations
The Relationship between Store Brand and Customer Loyalty in Retailing in Malaysia2012 · 41 citations
The Effect of Perceived Waiting Time on Customer’s Satisfaction: A Focus on Fast Food Restaurant2018 · 17 citations
Teaching New Generation of Students. Millennials in the Hospitality & Tourism Industry2019 · 0 citations

Works

6 shown

Competency-Based Vocational Education and Training in Hospitality and Tourism: A Systematic Review of Workforce Development and Digital Transformation

International Journal of Research and Innovation in Social Science·2026·4 authors·review·Open access

0citations

Teaching New Generation of Students. Millennials in the Hospitality & Tourism Industry

Advances in Social Sciences Research Journal·2019·7 authors·Open access

0citations

The Effect of Perceived Waiting Time on Customer’s Satisfaction: A Focus on Fast Food Restaurant

·2018·6 authors

17citations

A Study of Brand Image towards Customer's Satisfaction in the Malaysian Hotel Industry

Procedia - Social and Behavioral Sciences·2016·5 authors·other·Open access

130citations

The Relationship between Store Brand and Customer Loyalty in Retailing in Malaysia

Asian Social Science·2012·12 authors·Open access

41citations

The Influence of Psychological Empowerment on Overall Job Satisfaction of Front Office Receptionists

International Journal of Business and Management·2009·6 authors·Open access

42citations