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Bodil Sandén · Study

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Bodil Sandén

5 works· latest 2007· 1 institutionscluster: provisional

h-index5

i105

Citations859

Works here5

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Most cited in this library

New service development: learning from and with customers2004 · 525 citations
New Service Development and Innovation in the New Economy2000 · 252 citations
The role of service guarantees in service development2004 · 36 citations
The Customer's Role in New Service Development2007 · 24 citations
The Role of the Customer in the Development Process2006 · 22 citations

Works

5 shown

The Customer's Role in New Service Development

Digitala vetenskapliga arkivet (Diva) (Karlstad University)·2007·1 author·thesis·Open access

24citations

The Role of the Customer in the Development Process

Series on technology Management·2006·3 authors·chapter

22citations

New service development: learning from and with customers

International Journal of Service Industry Management·2004·3 authors

525citations

The role of service guarantees in service development

Service Industries Journal·2004·2 authors

36citations

New Service Development and Innovation in the New Economy

·2000·4 authors·book

252citations