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Jaram Park · Study
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Author
Jaram Park
4 works
· latest 2021
· 1 institutions
cluster: provisional
ORCID 0000-0003-2737-8647
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Citations
126
Works here
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Most cited in this library
Managing Bad News in Social Media: A Case Study on Domino’s Pizza Crisis
2021 · 51 citations
The Effect of Bad News and CEO Apology of Corporate on User Responses in Social Media
2015 · 34 citations
Mining the Minds of Customers from Online Chat Logs
2015 · 21 citations
CEO’s Apology in Twitter: A Case Study of the Fake Beef Labeling Incident by E-Mart
2011 · 20 citations
Works
4 shown
Managing Bad News in Social Media: A Case Study on Domino’s Pizza Crisis
Proceedings of the International AAAI Conference on Web and Social Media
·
2021
·
4 authors
·
other
·
Open access
51
citations
Mining the Minds of Customers from Online Chat Logs
ACM International Conference on Information and Knowledge Management (CIKM)
·
2015
·
7 authors
·
other
·
Open access
21
citations
The Effect of Bad News and CEO Apology of Corporate on User Responses in Social Media
PLoS ONE
·
2015
·
4 authors
·
Open access
34
citations
CEO’s Apology in Twitter: A Case Study of the Fake Beef Labeling Incident by E-Mart
Lecture notes in computer science
·
2011
·
4 authors
·
other
20
citations