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William Jen · Study

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William Jen

8 works· latest 2016· 1 institutionscluster: provisional

h-index7

i107

Citations596

Works here8

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Most cited in this library

Managing passenger behavioral intention: an integrated framework for service quality, satisfaction, perceived value, and switching barriers2010 · 213 citations
Application of perceived value model to identify factors affecting passengers' repurchase intentions on city bus: A case of the Taipei metropolitan area2003 · 145 citations
Passengers’ Perceived Service Quality of City Buses in Taipei: Scale Development and Measurement2006 · 78 citations
Assessing asymmetric response effect of behavioral intention to service quality in an integrated psychological decision-making process model of intercity bus passengers: a case of Taiwan2007 · 52 citations
The role of service value and switching barriers in an integrated model of behavioural intentions2011 · 51 citations

Works

8 shown

Effects of Product Option Framing and Temporal Distance on Consumer Choice: The Moderating Role of Process versus Outcome Mental Simulations

Psychology and Marketing·2016·2 authors

22citations

The role of service value and switching barriers in an integrated model of behavioural intentions

Total Quality Management & Business Excellence·2011·3 authors

51citations

Managing passenger behavioral intention: an integrated framework for service quality, satisfaction, perceived value, and switching barriers

Transportation·2010·3 authors

213citations

An Integrated Analysis of Technology Acceptance Behaviour Models: Comparison of Three Major Models

·2009·3 authors

30citations

(Transportation,35(1):129-144)Assessing Asymmetric Response Effect of Behavioral Intention to Service Quality in an Integrated Psychological Decision Making Process Model of Intercity Bus Passengers:a case of Taiwan

·2008·3 authors

5citations

Assessing asymmetric response effect of behavioral intention to service quality in an integrated psychological decision-making process model of intercity bus passengers: a case of Taiwan

Transportation·2007·3 authors

52

citations

Passengers’ Perceived Service Quality of City Buses in Taipei: Scale Development and Measurement

Transport Reviews·2006·2 authors

78citations

Application of perceived value model to identify factors affecting passengers' repurchase intentions on city bus: A case of the Taipei metropolitan area

Transportation·2003·2 authors

145citations