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Yu-Che Wang · Study
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Author
Yu-Che Wang
5 works
· latest 2016
· 1 institutions
cluster: provisional
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Citations
299
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Most cited in this library
An empirical research on customer satisfaction study: a consideration of different levels of performance
2016 · 104 citations
Applying revised gap analysis model in measuring hotel service quality
2016 · 77 citations
Constructing an index for brand equity: a hospital example
2010 · 45 citations
The development and empirical validation of the Employee Satisfaction Index model
2008 · 40 citations
Developing a decomposed alumni satisfaction model for higher education institutions
2015 · 33 citations
Works
5 shown
An empirical research on customer satisfaction study: a consideration of different levels of performance
SpringerPlus
·
2016
·
6 authors
·
Open access
104
citations
Applying revised gap analysis model in measuring hotel service quality
SpringerPlus
·
2016
·
7 authors
·
Open access
77
citations
Developing a decomposed alumni satisfaction model for higher education institutions
Total Quality Management & Business Excellence
·
2015
·
4 authors
33
citations
Constructing an index for brand equity: a hospital example
Service Industries Journal
·
2010
·
4 authors
·
Open access
45
citations
The development and empirical validation of the Employee Satisfaction Index model
Total Quality Management & Business Excellence
·
2008
·
2 authors
40
citations