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Xueni Li · Study

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Xueni Li

3 works· latest 2018· 2 institutionscluster: provisionalORCID 0000-0002-0040-2208

h-index3

i103

Citations364

Works here3

12

18

Most cited in this library

Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters2018 · 288 citations
Room for Opportunity: Resource Scarcity Increases Attractiveness of Range Marketing Offers2018 · 65 citations
A study of impacts on online purchase behaviour: information richness and website interactivity perspectives2012 · 11 citations

Works

3 shown

Room for Opportunity: Resource Scarcity Increases Attractiveness of Range Marketing Offers

Journal of Consumer Research·2018·3 authors

65citations

Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service Encounters

Journal of Consumer Research·2018·3 authors

288citations

A study of impacts on online purchase behaviour: information richness and website interactivity perspectives

International Journal of Services Technology and Management·2012·1 author

11citations