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Evangelos Tsoukatos · Study
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Author
Evangelos Tsoukatos
17 works
· latest 2023
· 3 institutions
cluster: provisional
ORCID 0000-0002-2670-8555
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Citations
855
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Most cited in this library
Path analysis of perceived service quality, satisfaction and loyalty in Greek insurance
2006 · 263 citations
Cultural influences on service quality and customer satisfaction: evidence from Greek insurance
2007 · 136 citations
The role of service fairness in the service quality – relationship quality – customer loyalty chain
2015 · 135 citations
Key determinants of service quality in retail banking
2010 · 74 citations
Out of pocket payments and social health insurance for private hospital care: Evidence from Greece
2016 · 52 citations
Works
17 shown
Business for Sustainability, Volume I
Palgrave studies in cross-disciplinary business research, in association with EuroMed Academy of Business
·
2023
·
6 authors
·
book
29
citations
Editorial Introduction: Business Under Crisis—Avenues for Innovation, Entrepreneurship and Sustainability
Palgrave studies in cross-disciplinary business research, in association with EuroMed Academy of Business
·
2022
·
7 authors
·
editorial
24
citations
Business Advancement through Technology Volume II
Palgrave studies in cross-disciplinary business research, in association with EuroMed Academy of Business
·
2022
·
6 authors
·
book
16
citations
Editorial Introduction: Crisis in Context
Palgrave studies in cross-disciplinary business research, in association with EuroMed Academy of Business
·
2022
·
6 authors
·
editorial
12
citations
Business Advancement through Technology Volume I
Palgrave studies in cross-disciplinary business research, in association with EuroMed Academy of Business
·
2022
·
6 authors
·
book
8
citations
Editorial Introduction: Business Under Crises: Organizational Adaptations
Palgrave studies in cross-disciplinary business research, in association with EuroMed Academy of Business
·
2021
·
7 authors
·
editorial
14
citations
Customers' intentions to adopt proximity m-payment services: empirical evidence from Greece
Global Business and Economics Review
·
2020
·
3 authors
14
citations
Macroeconomic and financing determinants of out of pocket payments in health care: Evidence from selected OECD countries
Journal of Policy Modeling
·
2018
·
4 authors
34
citations
Global and National Business Theories and Practice: Bridging the Past with the Future
·
2017
·
3 authors
18
citations
Out of pocket payments and social health insurance for private hospital care: Evidence from Greece
Health Policy
·
2016
·
4 authors
52
citations
Innovation, Entrepreneurship and Digital Ecosystems
·
2016
·
3 authors
23
citations
The role of service fairness in the service quality – relationship quality – customer loyalty chain
Journal of Service Theory and Practice
·
2015
·
3 authors
135
citations
Contemporary Trends and Perspectives in Wine and Agrifood Management
·
2015
·
4 authors
3
citations
Contemporary Trends and Perspectives in Wine and Agrifood Management
AIRUS
·
2015
·
5 authors
·
thesis
0
citations
Key determinants of service quality in retail banking
EuroMed Journal of Business
·
2010
·
2 authors
·
Open access
74
citations
Cultural influences on service quality and customer satisfaction: evidence from Greek insurance
Managing Service Quality
·
2007
·
2 authors
·
Open access
136
citations
Path analysis of perceived service quality, satisfaction and loyalty in Greek insurance
Managing Service Quality
·
2006
·
2 authors
·
Open access
263
citations