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H. Lon Addams · Study

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H. Lon Addams

3 works· latest 2005· 1 institutionscluster: provisional

h-index3

i103

Citations272

Works here3

93

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05

Most cited in this library

Service quality at banks and credit unions: what do their customers say?2000 · 97 citations
Business planning in successful small firms1993 · 88 citations
Critical Factors for Enhancing Municipal Public Hearings2005 · 87 citations

Works

3 shown

Critical Factors for Enhancing Municipal Public Hearings

Public Administration Review·2005·1 author

87citations

Service quality at banks and credit unions: what do their customers say?

Managing Service Quality·2000·2 authors

97citations

Business planning in successful small firms

Long Range Planning·1993·1 author

88citations