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Zulema Lopes Pereira · Study
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Author
Zulema Lopes Pereira
13 works
· latest 2014
· 3 institutions
cluster: provisional
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Citations
927
Works here
13
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Most cited in this library
Desirability function approach: A review and performance evaluation in adverse conditions
2011 · 446 citations
The role of TQM in strategic product innovation: an empirical assessment
2014 · 107 citations
European quality management practices
2001 · 77 citations
The NEP Scale: A measure of network export performance
2009 · 55 citations
Improving the use of QFD with Axiomatic Design
2005 · 46 citations
Works
13 shown
The role of TQM in strategic product innovation: an empirical assessment
International Journal of Operations & Production Management
·
2014
·
4 authors
107
citations
Qualidade: Planeamento e Controlo Estatístico de Processos
·
2012
·
2 authors
9
citations
Desirability function approach: A review and performance evaluation in adverse conditions
Chemometrics and Intelligent Laboratory Systems
·
2011
·
3 authors
446
citations
Multiple response optimization: a global criterion‐based method
Journal of Chemometrics
·
2010
·
2 authors
33
citations
The NEP Scale: A measure of network export performance
International Business Review
·
2009
·
4 authors
55
citations
Integration of Engineering Process Control and Statistical Control in pulp and paper industry
Computer-aided chemical engineering/Computer aided chemical engineering
·
2008
·
3 authors
·
chapter
9
citations
Process capability in services
International Journal of Quality & Reliability Management
·
2007
·
2 authors
20
citations
Improving the use of QFD with Axiomatic Design
Concurrent Engineering
·
2005
·
3 authors
·
Open access
46
citations
Service recovery at a financial institution
International Journal of Quality & Reliability Management
·
2003
·
2 authors
33
citations
European quality management practices
International Journal of Quality & Reliability Management
·
2001
·
6 authors
77
citations
Quality training: Needs and evaluation-findings from a European survey
Total Quality Management
·
2001
·
6 authors
31
citations
Quality training: findings from a European survey
The TQM Journal
·
2001
·
6 authors
·
chapter
42
citations
Total quality management versus business process re-engineering
Total Quality Management
·
1997
·
2 authors
19
citations