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Angellia Debora Suryawan · Study
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Author
Angellia Debora Suryawan
4 works
· latest 2019
· 1 institutions
cluster: provisional
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4
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3
Citations
43
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Most cited in this library
Information Technology Service Performance Management Using COBIT and ITIL Frameworks : A Case Study
2018 · 18 citations
ANALYSIS OF INFORMATION SYSTEM IMPLEMENTATION IN BINUS UNIVERSITY USING DELONE AND MCLEAN INFORMATION SYSTEM SUCCESS MODEL AND COBIT FRAMEWORK
2013 · 10 citations
Information technology service performance management using COBIT and an ITIL framework: A systematic literature review
2017 · 10 citations
User Satisfaction Survey of Performance Management Dashboard Using Delone & McLean Method: A Case Study
2019 · 5 citations
Works
4 shown
User Satisfaction Survey of Performance Management Dashboard Using Delone & McLean Method: A Case Study
International Conference on Information Management and Technology (ICIMTech)
·
2019
·
2 authors
·
other
5
citations
Information Technology Service Performance Management Using COBIT and ITIL Frameworks : A Case Study
International Conference on Information Management and Technology (ICIMTech)
·
2018
·
2 authors
·
other
18
citations
Information technology service performance management using COBIT and an ITIL framework: A systematic literature review
International Conference on Information Management and Technology (ICIMTech)
·
2017
·
2 authors
·
review
10
citations
ANALYSIS OF INFORMATION SYSTEM IMPLEMENTATION IN BINUS UNIVERSITY USING DELONE AND MCLEAN INFORMATION SYSTEM SUCCESS MODEL AND COBIT FRAMEWORK
CommIT (Communication and Information Technology) Journal
·
2013
·
2 authors
·
Open access
10
citations