SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Chia-Yi Chen · Study

Home/Author

Chia-Yi Chen

2 works· latest 2018· 1 institutionscluster: provisionalORCID 0009-0009-8233-068X

h-index2

i101

Citations40

Works here2

11

18

Most cited in this library

How customer participation influences service failure attribution2018 · 35 citations
HOW TO ESTABLISH A SCALE THAT BEST FITS YOUR AGENDA: THE GUIDELINES TO BUILD A WEB SERVICE QUALITY SCALE2011 · 5 citations

Works

2 shown

How customer participation influences service failure attribution

Journal of Service Theory and Practice·2018·1 author

35citations

HOW TO ESTABLISH A SCALE THAT BEST FITS YOUR AGENDA: THE GUIDELINES TO BUILD A WEB SERVICE QUALITY SCALE

·2011·3 authors

5citations