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Aditi Sarkar Sengupta · Study
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Aditi Sarkar Sengupta
4 works
· latest 2018
· 1 institutions
cluster: provisional
ORCID 0009-0005-8629-5827
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Most cited in this library
How customers cope with service failure? A study of brand reputation and customer satisfaction
2014 · 274 citations
Are cynical customers satisfied differently? Role of negative inferred motive and customer participation in service recovery
2018 · 84 citations
User Acceptance of IoT Applications in Retail Industry
2017 · 15 citations
User Acceptance of IoT Applications in Retail Industry
2018 · 11 citations
Works
4 shown
Are cynical customers satisfied differently? Role of negative inferred motive and customer participation in service recovery
Journal of Business Research
·
2018
·
4 authors
84
citations
User Acceptance of IoT Applications in Retail Industry
IGI Global eBooks
·
2018
·
4 authors
·
chapter
11
citations
User Acceptance of IoT Applications in Retail Industry
Advances in e-business research series
·
2017
·
4 authors
·
chapter
15
citations
How customers cope with service failure? A study of brand reputation and customer satisfaction
Journal of Business Research
·
2014
·
3 authors
274
citations