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Mehdi Zaibaf · Study
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Mehdi Zaibaf
1 works
· latest 2013
· 1 institutions
cluster: provisional
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Effect of Perceived Service Quality on Customer Satisfaction in Hospitality Industry: Gronroos’ Service Quality Model Development
2013 · 92 citations
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Effect of Perceived Service Quality on Customer Satisfaction in Hospitality Industry: Gronroos’ Service Quality Model Development
Journal of Hospitality Marketing & Management
·
2013
·
3 authors
92
citations