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Efthalia Keramida · Study
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Author
Efthalia Keramida
4 works
· latest 2023
· 1 institutions
cluster: provisional
ORCID 0000-0002-3768-9070
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Citations
57
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Most cited in this library
Determining the impact of service quality on citizens' satisfaction and the role of citizens' demographics. The case of the Greek citizen's service centers
2020 · 20 citations
Practical implications of Lean, Six Sigma and Lean Six Sigma in the public administration sector: a systematic literature review
2022 · 17 citations
The adoption of Lean in the Greek public sector. An employee perspective
2023 · 10 citations
The impact of Lean adoption on organizational performance in a public service: the case of the Greek citizen’s service centers
2023 · 10 citations
Works
4 shown
The impact of Lean adoption on organizational performance in a public service: the case of the Greek citizen’s service centers
International Journal of Lean Six Sigma
·
2023
·
3 authors
10
citations
The adoption of Lean in the Greek public sector. An employee perspective
International Journal of Lean Six Sigma
·
2023
·
4 authors
10
citations
Practical implications of Lean, Six Sigma and Lean Six Sigma in the public administration sector: a systematic literature review
International Journal of Lean Six Sigma
·
2022
·
3 authors
·
review
17
citations
Determining the impact of service quality on citizens' satisfaction and the role of citizens' demographics. The case of the Greek citizen's service centers
The TQM Journal
·
2020
·
4 authors
20
citations