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Hesham A. Baraka · Study

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Hesham A. Baraka

2 works· latest 2014· 1 institutionscluster: provisional

h-index2

i102

Citations54

Works here2

13

14

Most cited in this library

Assessing call centers’ success: A validation of the DeLone and Mclean model for information system2013 · 34 citations
Information systems performance evaluation, introducing a two-level technique: Case study call centers2014 · 20 citations

Works

2 shown

Information systems performance evaluation, introducing a two-level technique: Case study call centers

Egyptian Informatics Journal·2014·2 authors·Open access

20citations

Assessing call centers’ success: A validation of the DeLone and Mclean model for information system

Egyptian Informatics Journal·2013·3 authors·Open access

34citations