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Yan Lin Lu · Study

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Yan Lin Lu

2 works· latest 2013· 1 institutionscluster: provisionalORCID 0000-0002-2530-0726

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i102

Citations78

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Most cited in this library

The influence of grey consumers' service quality perception on satisfaction and store loyalty behavior2008 · 62 citations
Web Aesthetics: How Does it Influence the Sales Performance in Online Marketplaces2013 · 16 citations

Works

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Web Aesthetics: How Does it Influence the Sales Performance in Online Marketplaces

International Conference on Information Systems·2013·3 authors·other

16citations

The influence of grey consumers' service quality perception on satisfaction and store loyalty behavior

International Journal of Retail & Distribution Management·2008·2 authors

62citations