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Shiow‐Jiuan Yang · Study

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Shiow‐Jiuan Yang

1 works· latest 2004· 1 institutionscluster: provisional

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Citations41

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A customer‐oriented service‐enhancement system for the public sector2004 · 41 citations

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A customer‐oriented service‐enhancement system for the public sector

Managing Service Quality·2004·4 authors

41citations