S
Zodix
Study
Academic Library
Search
Shelves
Open access
Sign in
Search or jump to…
⌘K
Alan C. B. Tse · Study
Home
/
Author
Alan C. B. Tse
38 works
· latest 2021
· 3 institutions
cluster: provisional
ORCID 0000-0001-9532-956X
Follow
Suggest an ORCID correction
h-index
31
i10
38
Citations
4,596
Works here
38
95
97
98
99
00
01
02
03
04
05
06
07
08
19
21
Most cited in this library
CRM: conceptualization and scale development
2005 · 633 citations
The effects of social capital and organizational innovativeness in different institutional contexts
2008 · 282 citations
The effect of relationship marketing orientation on business performance in a service‐oriented economy
2002 · 273 citations
Relationship marketing orientation: scale development and cross-cultural validation
2002 · 267 citations
The Effects of Attitudinal and Demographic Factors on Intention to Buy Pirated CDs: The Case of Chinese Consumers
2003 · 218 citations
Works
38 shown
Understanding corporate culture and business performance from a Confucian perspective
Asia Pacific Journal of Marketing and Logistics
·
2021
·
3 authors
20
citations
Expectancy disconfirmation
Asia Pacific Journal of Marketing and Logistics
·
2019
·
2 authors
23
citations
Do Traditional Chinese Cultural Values Nourish a Market for Pirated CDs?
Journal of Business Ethics
·
2008
·
6 authors
66
citations
The effects of social capital and organizational innovativeness in different institutional contexts
Journal of International Business Studies
·
2008
·
6 authors
282
citations
Developing a scale for stakeholder orientation
European Journal of Marketing
·
2007
·
6 authors
110
citations
The Effects of Relationship Marketing Orientation on Business Performance in the Hotel Industry
Journal of Hospitality & Tourism Research
·
2006
·
5 authors
86
citations
Interaction between two types of information on reactions to delays
Marketing Letters
·
2006
·
3 authors
30
citations
CRM: conceptualization and scale development
European Journal of Marketing
·
2005
·
3 authors
633
citations
Market Orientation, Relationship Marketing Orientation, and Business Performance: The Moderating Effects of Economic Ideology and Industry Type
Journal of International Marketing
·
2005
·
5 authors
172
citations
Stakeholder Orientation and Business Performance: The Case of Service Companies in China
Journal of International Marketing
·
2005
·
5 authors
78
citations
An analysis of the relationship between market orientation and business performance in the hotel industry
International Journal of Hospitality Management
·
2005
·
4 authors
171
citations
Crisis management and recovery: how restaurants in Hong Kong responded to SARS
International Journal of Hospitality Management
·
2005
·
3 authors
·
Open access
171
citations
A firm's role in the marketplace and the relative importance of market orientation and relationship marketing orientation
European Journal of Marketing
·
2004
·
5 authors
63
citations
Tipping behaviour: a disconfirmation of expectation perspective
International Journal of Hospitality Management
·
2003
·
1 author
36
citations
Disintermediation of travel agents in the hotel industry
International Journal of Hospitality Management
·
2003
·
1 author
·
Open access
123
citations
The Effects of Attitudinal and Demographic Factors on Intention to Buy Pirated CDs: The Case of Chinese Consumers
Journal of Business Ethics
·
2003
·
4 authors
218
citations
Market orientation and business performance
European Journal of Marketing
·
2003
·
5 authors
67
citations
Market orientation and business performance in a Chinese business environment
Journal of Business Research
·
2003
·
5 authors
93
citations
Relationship marketing orientation: scale development and cross-cultural validation
Journal of Business Research
·
2002
·
6 authors
267
citations
The effect of relationship marketing orientation on business performance in a service‐oriented economy
Journal of Services Marketing
·
2002
·
5 authors
273
citations
How a crowded restaurant affects consumers’ attribution behavior
International Journal of Hospitality Management
·
2002
·
3 authors
116
citations
Profiling Internet Shoppers in Hong Kong
Journal of International Consumer Marketing
·
2002
·
2 authors
91
citations
Factors Affecting the Choice of Channels
Journal of International Consumer Marketing
·
2002
·
2 authors
29
citations
HOW DO CONSUMERS PERCEIVE CLEAR AND TRANSPARENT PRODUCTS?
International Journal of Commerce and Management
·
2002
·
2 authors
17
citations
Marketing Ethics and Behavioral Predisposition of Chinese Managers of SMEs in Hong Kong
Journal of Small Business Management
·
2001
·
2 authors
29
citations
Zapping Behavior during Commercial Breaks
Journal of Advertising Research
·
2001
·
2 authors
85
citations
How much more are consumers willing to pay for a higher level of service? A preliminary survey
Journal of Services Marketing
·
2001
·
1 author
86
citations
Market Orientation and Business Performance
Journal of Global Marketing
·
2000
·
6 authors
73
citations
Is relationship marketing for everyone?
European Journal of Marketing
·
2000
·
6 authors
185
citations
How does marketing effectiveness mediate the effect of organizational culture on business performance? The case of service firms
Journal of Services Marketing
·
2000
·
2 authors
70
citations
Relationship marketing the Chinese way
Business Horizons
·
2000
·
5 authors
190
citations
Factors Affecting Consumer Perceptions on Product Safety-The Case of Nondurables
Journal of International Consumer Marketing
·
1999
·
1 author
14
citations
Factors affecting consumer perceptions on product safety
European Journal of Marketing
·
1999
·
1 author
81
citations
Comparing Response Rate, Response Speed and Response Quality of Two Methods of Sending Questionnaires: E-mail vs. Mail
Market Research Society Journal
·
1998
·
1 author
215
citations
MARKET ORIENTATION AND PERFORMANCE OF LARGE PROPERTY COMPANIES IN HONG KONG
International Journal of Commerce and Management
·
1998
·
1 author
32
citations
Are New Zealand Business Students More Unethical Than Non-Business Students?
Journal of Business Ethics
·
1997
·
2 authors
70
citations
The Effect of Marketing Orientation on Company Performance in the Service Sector:
Journal of International Consumer Marketing
·
1995
·
2 authors
85
citations
Comparing Two Methods of Sending out Questionnaires: E-mail versus Mail
Market Research Society Journal
·
1995
·
6 authors
146
citations