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Rajka Presbury · Study
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Author
Rajka Presbury
10 works
· latest 2025
· 2 institutions
cluster: provisional
ORCID 0000-0002-5448-2362
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Citations
183
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Most cited in this library
Impediments to improvements in service quality in luxury hotels
2005 · 112 citations
Airbnb Superhosts' talk in commercial homes
2019 · 43 citations
Conceptualising the “Hospitable Service Mindset” for the future hospitality workforce
2023 · 22 citations
The Pedagogy of Hospitableness: A Transformative Approach for Hospitality Workforce Development
2024 · 6 citations
The paradox of leading a multi-generational workforce in the hotel sector
2025 · 0 citations
Works
10 shown
The paradox of leading a multi-generational workforce in the hotel sector
CAUTHE 2020: 20: 20 Vision: New Perspectives on the Diversity of Hospitality, Tourism and Events
·
2025
·
5 authors
·
Open access
0
citations
The Pedagogy of Hospitableness: A Transformative Approach for Hospitality Workforce Development
Journal of Hospitality & Tourism Research
·
2024
·
6 authors
6
citations
‘How May I Help You?’: A Case Study of Spoken Service Language in an Australian Five-Star Hotel
Perspectives on Asian tourism
·
2024
·
2 authors
·
chapter
0
citations
Conceptualising the “Hospitable Service Mindset” for the future hospitality workforce
Journal of Hospitality and Tourism Management
·
2023
·
5 authors
·
Open access
22
citations
Case Study: An Underestimated Research and Pedagogical Method
Springer eBooks
·
2022
·
5 authors
·
chapter
0
citations
Airbnb Superhosts' talk in commercial homes
Annals of Tourism Research
·
2019
·
2 authors
·
Open access
43
citations
Work Integrated Learning in Higher Education Hospitality Courses
Advances in hospitality, tourism and the services industry (AHTSI) book series
·
2015
·
1 author
·
chapter
0
citations
The conflict between industry hosts and master's degree students' expectations on students entering the hospitality industry
Research in Hospitality Management
·
2014
·
3 authors
·
Open access
0
citations
Impediments to improvements in service quality in luxury hotels
Managing Service Quality
·
2005
·
3 authors
·
Open access
112
citations
Incorporating sustainability in events and meetings
·
2004
·
3 authors
0
citations