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Pauline Bron · Study

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Pauline Bron

1 works· latest 2014· 1 institutionscluster: provisional

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Enhancing the Experience of the Train Journey: Changing the Focus from Satisfaction to Emotional Experience of Customers2014 · 45 citations

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Enhancing the Experience of the Train Journey: Changing the Focus from Satisfaction to Emotional Experience of Customers

Transportation research procedia·2014·2 authors·Open access

45citations