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Hugh Wilkins · Study
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Author
Hugh Wilkins
12 works
· latest 2021
· 2 institutions
cluster: provisional
ORCID 0000-0003-3236-3802
Works
12 shown
Emotional labor and the hospitality and tourism curriculum: The development and integration of emotion skills
Journal of Human Resources in Hospitality & Tourism
·
2021
·
2 authors
·
Open access
6
citations
E-service Quality Management of a Hotel Website: A Scale and Implications for Management
Journal of Hospitality Marketing & Management
·
2017
·
4 authors
·
Open access
83
citations
The Development of Emotional Labor Skill in Food and Beverage Practical Training
Journal of Hospitality & Tourism Education
·
2016
·
2 authors
19
citations
Inhibitors to host community participation in sustainable tourism development in developing countries
Journal of Sustainable Tourism
·
2013
·
3 authors
219
citations
Using Importance-Performance Analysis to Appreciate Satisfaction in Hotels
Journal of Hospitality Marketing & Management
·
2010
·
1 author
70
citations
Bridging the gap: An examination of the relative alignment of hospitality research and industry priorities
International Journal of Hospitality Management
·
2010
·
3 authors
71
citations
Souvenirs: What and Why We Buy
Journal of Travel Research
·
2010
·
1 author
219
citations
The Determinants of Loyalty in Hotels
Journal of Hospitality Marketing & Management
·
2009
·
3 authors
135
citations
Towards an understanding of total service quality in hotels
International Journal of Hospitality Management
·
2006
·
3 authors
357
citations
Generic Skills for Hospitality Management: A Comparative Study of Management Expectations and Student Perceptions
Journal of Hospitality and Tourism Management
·
2006
·
1 author
·
Open access
141
citations
Over qualified and under experienced
International Journal of Contemporary Hospitality Management
·
2005
·
1 author
248
citations
Purchase Situation Modelling in Wine Selection: An Evaluation of Factors in an Australian Context
International Journal of Wine Marketing
·
2002
·
3 authors
24
citations