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İsmet Anıtsal · Study
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Author
İsmet Anıtsal
10 works
· latest 2021
· 2 institutions
cluster: provisional
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Citations
221
Works here
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21
Most cited in this library
Toward a Conceptualization of Customer Productivity: The Customer's Perspective on Transforming Customer Labor into Customer Outcomes Using Technology-Based Self-Service Options
2007 · 63 citations
An Exploratory Study on Consumer Perceptions of Service Quality in Technology-Based Self-Service
2006 · 39 citations
Academic Dishonesty and Intention to Cheat: A Model on Active versus Passive Academic Dishonesty as Perceived by Business Students
2009 · 24 citations
Exploring Customers' Perceptions in Creating and Delivering Value
2006 · 24 citations
The Role of Logos in Building Brand Awareness and Performance: Implications for Entrepreneurs
2013 · 19 citations
Works
10 shown
How Generational Preferences, Cultural Trends, Workplace Expectations, and Other Factors Have Changed the Definition of Professionalism in Terms of Attire and How Employers and Managers Can Respond
Association of Marketing Theory and Practice Conference (AMTP)
·
2021
·
3 authors
·
other
·
Open access
0
citations
Customer versus Employee Perceptions: A Review of Self-Service Technology Options as Illustrated in Self-Checkouts in U.S. Retail Industry
Academy of Marketing Studies journal
·
2016
·
3 authors
·
review
11
citations
Activity Based Costing in Services Industry: A Conceptual Framework for Entrepreneurs
The entrepreneurial executive
·
2014
·
3 authors
9
citations
The Role of Logos in Building Brand Awareness and Performance: Implications for Entrepreneurs
The entrepreneurial executive
·
2013
·
3 authors
19
citations
Emergence of Entrepreneurial Retail Forms
Academy of Entrepreneurship journal
·
2011
·
2 authors
18
citations
Academic Dishonesty and Intention to Cheat: A Model on Active versus Passive Academic Dishonesty as Perceived by Business Students
The Academy of Educational Leadership Journal
·
2009
·
3 authors
24
citations
Toward a Conceptualization of Customer Productivity: The Customer's Perspective on Transforming Customer Labor into Customer Outcomes Using Technology-Based Self-Service Options
The Journal of Marketing Theory and Practice
·
2007
·
2 authors
63
citations
An Exploratory Study on Consumer Perceptions of Service Quality in Technology-Based Self-Service
Services Marketing Quarterly
·
2006
·
2 authors
39
citations
Exploring Customers' Perceptions in Creating and Delivering Value
Services Marketing Quarterly
·
2006
·
2 authors
24
citations
Technology-Based Self-Service: From Customer Productivity Toward Customer Value
·
2005
·
1 author
14
citations