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Matthew Hinton · Study
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Author
Matthew Hinton
21 works
· latest 2022
· 2 institutions
cluster: provisional
ORCID 0000-0002-5590-9997
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19
Citations
654
Works here
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Most cited in this library
Best practice benchmarking in the UK
2000 · 126 citations
Customer relationship management systems: implementation risks and relationship dynamics
2002 · 80 citations
A vehicle for change?
1999 · 70 citations
Identifying Best Practice in Benchmarking
2000 · 38 citations
Developing a framework to analyse the roles and relationships of online intermediaries
2007 · 34 citations
Works
21 shown
Performance measurement and evaluation: applying return on investment (ROI) to human capital investments
International Journal of Productivity and Performance Management
·
2022
·
2 authors
·
Open access
32
citations
Tension in the data environment: How organisations can meet the challenge
Technological Forecasting and Social Change
·
2021
·
7 authors
·
Open access
19
citations
Discovering effective performance measurement for e‐business
International Journal of Productivity and Performance Management
·
2009
·
2 authors
15
citations
Developing a framework to analyse the roles and relationships of online intermediaries
International Journal of Information Management
·
2007
·
2 authors
34
citations
Towards a framework for evaluating the business process performance of e-business investments
International Journal of Business Performance Management
·
2005
·
2 authors
15
citations
E‐commerce in the old economy: three case study examples
Journal of Manufacturing Technology Management
·
2004
·
3 authors
16
citations
Avoiding the fate of the dotbombs: lessons from three surviving dotcom start‐ups
Journal of Small Business and Enterprise Development
·
2004
·
3 authors
18
citations
Managing the transition from bricks‐and‐mortar to clicks‐and‐mortar: a business process perspective
Knowledge and Process Management
·
2004
·
3 authors
20
citations
The strategic management of operations in e-business
Production Planning & Control
·
2004
·
3 authors
20
citations
Integrating Operations and Information Strategy in e-Business
European Management Journal
·
2003
·
3 authors
24
citations
Competitive advantage through e-operations
Total Quality Management & Business Excellence
·
2003
·
3 authors
29
citations
E-business: an operations management perspective
Open Research Online - ORO (The Open University)
·
2003
·
2 authors
·
chapter
0
citations
Customer relationship management systems: implementation risks and relationship dynamics
Qualitative Market Research An International Journal
·
2002
·
2 authors
80
citations
Developing a framework to investigate the impact of e‐commerce on the management of internal business processes
Knowledge and Process Management
·
2002
·
3 authors
31
citations
What really goes on in the name of benchmarking?
Cambridge University Press eBooks
·
2002
·
4 authors
·
chapter
23
citations
Best practice benchmarking in the UK
Benchmarking An International Journal
·
2000
·
3 authors
126
citations
Identifying Best Practice in Benchmarking
Open Research Online - ORO (The Open University)
·
2000
·
2 authors
·
book
·
Open access
38
citations
A vehicle for change?
International Journal of Public Sector Management
·
1999
·
3 authors
70
citations
Best practice benchmarking: a route to competitiveness?
Journal of Air Transport Management
·
1999
·
4 authors
21
citations
Best practice benchmarking: Delivering the goods?
Total Quality Management
·
1998
·
4 authors
15
citations
Making the case for benchmarking
Open Research Online (The Open University)
·
1998
·
3 authors
·
other
8
citations