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Philippa Hunter‐Jones · Study

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Philippa Hunter‐Jones

10 works· latest 2024· 2 institutionscluster: provisionalORCID 0000-0002-0880-7357

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Citations650

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Most cited in this library

Strategic B2B customer experience management: the importance of outcomes-based measures2017 · 123 citations
Wine tourism: Chilean wine regions and routes2011 · 109 citations
Service(s) Marketing Research: Developments and Directions2013 · 106 citations
Understanding the relationship between holiday taking and self‐assessed health: an exploratory study of senior tourism2007 · 87 citations
The perceived effects of holiday‐taking upon the health and wellbeing of patients treated for cancer2003 · 48 citations

Works

10 shown

When the road is rocky: Investigating the role of vulnerability in consumer journeys

Journal of the Academy of Marketing Science·2024·4 authors·Open access

39citations

Unlocking the Full Potential of Transformative Service Research by Embedding Collaboration Throughout the Research Process

Journal of Service Research·2023·3 authors·Open access

11citations

The Trajectory Touchpoint Technique: A Deep Dive Methodology for Service Innovation

Journal of Service Research·2019·4 authors

47citations

Strategic B2B customer experience management: the importance of outcomes-based measures

Journal of Services Marketing·2017·8 authors·Open access

123citations

Service(s) Marketing Research: Developments and Directions

International Journal of Management Reviews·2013·3 authors

106citations

The Continuum of Learner Disengagement

Journal of Marketing Education·2012·1 author

35citations

Wine tourism: Chilean wine regions and routes

Journal of Business Research·2011·2 authors

109citations

Understanding the relationship between holiday taking and self‐assessed health: an exploratory study of senior tourism

International Journal of Consumer Studies·2007·2 authors

87citations

Young people, holiday-taking and cancer—an exploratory analysis

Tourism Management·2003·1 author

45citations

The perceived effects of holiday‐taking upon the health and wellbeing of patients treated for cancer

International Journal of Tourism Research·2003·1 author

48citations